Privacy Policy
How We Use the Information We Collect
At Prompt Pay Capital, we are committed to protecting the privacy of our users. We will not wilfully disclose information about our users to any third party without consent or a Data Service Agreement in place with such third-party suppliers, to ensure our services can be provided.
Keeping Your Info Safe and Sound
We collect personal data to improve your experience, enhance our products and services, bring you the best offers, and fulfill our legal responsibilities. In simple terms, understanding you better allows us to provide you with more of what you love. All personal information you provide is treated as private and confidential. The data you enter in our online forms or share with us at events, meetings, or exhibitions—such as your name, job title, email address, telephone number, and your place of work—are all considered personally identifiable information.
We take your privacy seriously and work diligently to protect your information. We assure you that we are not in the business of selling, renting, or trading email lists with third parties. In this Privacy Policy, we explain when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, and how we ensure its security. So, grab a brew (tea or beer, your choice) and read on. This Privacy Policy applies to all Prompt Pay Capital contacts to whom we provide services or may assist in the future. Please note, we may change or update this Privacy Policy periodically without notice, so be sure to check back occasionally.
What Data Do We Collect?
We reserve the right to amend this privacy policy from time to time. We encourage you to visit this page periodically to review our current policy, so you’ll always know what information we gather and how we may use it. We will not actively notify you of changes to this policy.
We collect data we need to:
Provide you with a better experience
Improve our services
Fulfill our responsibilities according to the law
Various technologies, such as cookies, flash cookies, and web analytics, may be used on our website to improve user experience and functionality. These technologies may automatically collect personal data on our behalf or on behalf of approved third parties.
Our website may occasionally contain links to partner networks and affiliates. If you follow a link to these websites, please note that they have their own privacy policies, which we do not control or accept responsibility for. Please check their policies before submitting any personal data.
How We Use Your Data
We will use your personal information primarily to provide our products and services, and for the following purposes:
To send you information that may be of interest to you, such as updates, offers, and related products or services
To contact you after you submit a form on our website
To send you marketing communications from Prompt Pay Capital
To comply with relevant regulations and laws
To complete any contractual services
Sharing Your Data
We are committed to protecting your data and will never sell your personal details to anyone without prior permission. We may share your data with third parties in the following circumstances:
For delivering services to you, with our third-party suppliers (these suppliers are bound by our Data Sharing Agreement)
With regulatory bodies in accordance with our legal obligations
In exceptional cases, we may disclose your data without permission if required by law, such as for national security or criminal investigations.
Marketing & Market Research
We collect data to improve your experience and offer relevant services. We will send you offers and updates only if you have previously consented to receive marketing communications. You can unsubscribe or change your preferences at any time by clicking the "unsubscribe" link in our emails.
Processing Your Data Using Our Legitimate Interests
We process your data under "legitimate interests" when:
We have a genuine reason and do not harm your rights and interests
To improve our services
To ensure our websites and systems are secure
To personalize your experience
For customer analysis, research, and marketing to provide relevant information
How We Look After Your Data
We implement appropriate security measures to protect the data you entrust to us. This includes encryption, regular audits, and compliance with Information Security standards.
Your Data Outside Europe
All personal data we process is handled by our staff in the UK, and we do not process or store personal data outside the European Economic Area (EEA). We ensure that appropriate protections are in place to ensure your data remains secure and complies with relevant data protection laws.
Children
We do not knowingly collect personal data from children under the age of sixteen (16). If you are under 16, please do not submit any personal data through our website. Parents and legal guardians should monitor children's internet usage and help enforce this policy. If you believe a child under 16 has provided personal data to us, please contact us, and we will take steps to delete that information.
What Can You Do?
It’s up to you how you use our services. You can manage your preferences at any time. You can also unsubscribe by clicking the unsubscribe link in our emails.
Your Rights
You have various rights over your personal data:
Right to be Informed: We will always be transparent about how we use your personal data.
Right to Access: You have the right to request access to your data.
Right to Rectification: If your details are incorrect, we will amend them.
Right to Erasure: You may request the erasure of your data in certain circumstances.
Right to Restrict Processing: You can request restrictions on processing in certain situations.
Right to Data Portability: You may request a copy of your data in a machine-readable format.
Right to Object: You can object to the processing of your data, including marketing.
Rights in relation to Automated Decisions: You can contest automated decision-making processes.
Not Happy?
If you believe we have not upheld your rights, please contact our Data Protection Officer, Alex, at alex@promptpaycapital.com or by phone at 07947940420. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Their details are:
Information Commissioner’s Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: www.ico.org.uk
How to Contact Us:
Prompt Pay Capital
11A Falkland Road
Knetish Town
London
NW5 2PS
Email: support@promptpaycapital.com
Phone: 07947940420